haiz..had a afternoon paper tdy..went in n mind went blank when i read e 1st qns..den realised tt out of e 4 case studies to choose from, 2 were past yr qns, which i din study e ans in detail..so its gone..tried to write until 5 pages..but nope tink i only hit 4 n half pages..sad..haiz~n btw, wats 'red tape' ah? it came out in 1 of e qns n dunno wat it means lor..haiz..wrote alot of crap..n cant even squeeze out 5 page..haiyo~~n essays was diff too..*sigh..*